Frequently Asked Questions
Got questions? We've got answers!
💳 Refunds & Returns
💰 Pricing & Discounts
🚚 Orders & Shipping
🛡️ Authenticity Guarantee

Got questions? We've got answers!
We accept returns of unopened, unused items within 15 days of delivery for a full refund. Please visit our Returns & Refund Policy page for full details.
Unfortunately, due to hygiene and safety reasons, opened or used products cannot be returned.
Once we receive your return, refunds are typically processed within 5–7 business days back to your original payment method.
We source directly from licensed distributors and buy in bulk. With lower overhead than retail stores, we’re able to pass the savings on to our customers — up to 70% off retail prices.
Yes. Discounts do not affect authenticity. Every fragrance we sell is 100% genuine and comes in its original packaging.
Most orders ship within 3-5 business days (excluding weekends and holidays).
You’ll receive a tracking number via email once your order is shipped. You can also log in to your Perfume Domain account to track it under My Orders.
Currently, we only ship to USA. We’re working on expanding international delivery soon.
Yes — all our perfumes are 100% authentic, sourced only from licensed distributors and brand-authorized partners.
Yes, we do. If a fragrance is a tester, it will be clearly mentioned in the product listing. Testers are 100% authentic and brand new, but they may come in a plain box and sometimes without a cap. They are a great way to enjoy the same fragrance at an even lower price.
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100% Authentic Guarantee
Genuine fragrances only, no knockoffs.
Direct from Trusted Distributors
Sourced responsibly worldwide.
Easy Returns & Exchanges
Shop with confidence, risk-free.
Fast & Secure Shipping
Safe delivery, right to your door.